Goondir Health Services has been committed to its Continuous Quality Improvement (CQI) Program for over a decade now ensuring that clinical and other service activities are undertaken according to “best practice standards” and meet safety requirements. We achieve this through a team approach, “Quality is Everyone’s Business”, with the Board, Management and Employees complying with Statutory requirements, Standards and a comprehensive Quality Improvement Framework.
This commitment contributes to the longevity of the service through sound business practices and ensuring the highest quality of health care service delivery. Mindful of the cultural sensitivity of our client base and change management principles to be responsive to changing health care needs identified and administrative operations. This assures all Stakeholders that this Service is striving to operate both effectively and efficiently by maintaining a high level of commitment to compliance requirements.
Goondir was the first Aboriginal Medical Service to achieve service accreditation under the QIC Health Standards in 2002 thus becoming dual accredited. Goondir through its quality improvement journey gained Certification against the ISO9001:2015 (Quality Management Systems) Standards with the aim of improving our internal systems and performance.